← Back to GovernmentQB

GovernmentQB Terms of Service

Version 2026-11-draft · A-Z Services LLC, doing business as GovernmentQB

1. Acceptance of these Terms

These Terms of Service ("Terms") are an agreement between A-Z Services LLC, doing business as GovernmentQB, 8000 Towers Crescent Dr., Vienna, VA 22182 ("GovernmentQB," "we," "us") and the person or organization using the Service ("you"). By creating an account, ticking the acceptance box or using the Service, you agree to these Terms. If you use the Service for a company or other organization, you confirm that you are authorized to bind it, and "you" includes that organization. You must be at least 18 years old and use the Service for business purposes.

We may update these Terms. We will post the new version with a new effective date and, for material changes, notify you by email or in the Service at least 30 days in advance. Continued use after the effective date means you accept the change. If you do not accept it, you may cancel before it takes effect.

2. The Service

The "Service" is GovernmentQB's online government contracting intelligence platform, including its portal, dashboards, search and matching tools, reports, exports, AI-assisted features and related support. We offer a free plan with limited features and one or more paid plans, as described on our website or in the Service at the time you subscribe. We may add, change or remove features. If we remove a material paid feature during a paid term, you may cancel and receive a pro-rated refund of prepaid fees for the rest of that term.

3. Accounts

4. Subscriptions, billing and cancellation

  1. Fees. Paid plans cost the fees shown at checkout. Fees are billed in advance for each billing period (monthly or annually) through our third-party payment processor. You authorize us and the processor to charge your payment method for all fees and applicable taxes.
  2. Automatic renewal. Paid plans renew automatically for the same billing period at the then-current price until you cancel.
  3. Cancellation. You may cancel at any time from your account or by emailing support@governmentqb.com. Cancellation takes effect at the end of the current billing period, and your account then moves to the free plan or closes.
  4. Refunds. Except as stated in Section 2 or required by law, fees are non-refundable, including for partial billing periods and unused features. [Optional: first-time subscribers may request a full refund within 7 days of their first payment.]
  5. Price changes. We will give at least 30 days' notice of any price increase. It applies from your next renewal after the notice period.
  6. Failed payments. If a payment fails, we may retry the charge, mark your account past due and, after notice, suspend paid features until payment is made.
  7. Taxes. Fees exclude taxes. You are responsible for any sales, use or similar taxes, other than taxes on our income.

5. Your license and restrictions

Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your own internal business purposes during your subscription. You may use reports and outputs in your own proposals, capture planning, internal analysis and communications with government customers and teaming partners.

You may not, and may not let anyone else:

  1. resell, sublicense, publish or redistribute the Service, its data or its outputs, or make them available to third parties as a database, list or service;
  2. use scrapers, bots, scripts or other automated means to access or extract data, or download data in bulk beyond the export features we provide;
  3. reverse engineer, decompile or try to derive the source code, data structures, prompts or methods of the Service;
  4. use the Service or its outputs to build, improve or train a competing product, dataset or artificial intelligence model;
  5. bypass usage limits, access controls or security features, or test the Service for vulnerabilities without our written permission;
  6. use contact information from the Service to send unsolicited bulk email or in any way that violates the CAN-SPAM Act, other laws or the terms of the original data source; or
  7. use the Service for any unlawful purpose or to infringe anyone's rights.

6. Data sources and no government affiliation

The Service compiles information from public government sources, such as SAM.gov, USAspending.gov and the U.S. Small Business Administration (SBA). GovernmentQB is a private company. It is not affiliated with, endorsed by or acting for the U.S. government or any government agency. Source data may be incomplete, delayed or inaccurate, and our matching, scoring and classification are estimates. Data refresh schedules are approximate. You are responsible for verifying any information with the official source, including the solicitation itself and SAM.gov, before you rely on it to bid, team, price or make any other decision. The Service does not provide legal, accounting, financial or procurement advice and does not guarantee any contract award.

7. AI features

Some features use artificial intelligence to generate summaries, drafts, matches and recommendations ("AI Output"). AI Output may be inaccurate, incomplete or similar to output given to other users. Review it before you use it, and do not submit it to a government customer without your own review. To provide these features, we send the content you submit to them to third-party AI providers that process it on our behalf. [Confirm against your provider's terms before posting: those providers are not permitted to use your content to train their models.] AI features are subject to daily and monthly usage limits that depend on your plan.

8. Your content

"Your Content" means information you upload or enter, such as company profiles, capability statements, keywords, NAICS codes and partner documents. You keep ownership of Your Content. You grant us a worldwide, non-exclusive license to host, copy, process and display it only as needed to provide, secure and support the Service for you. You confirm that you have the rights needed to upload Your Content.

Do not upload controlled information. The Service is not authorized to store classified information, Controlled Unclassified Information (CUI), export-controlled technical data under ITAR or EAR, or any other information whose handling requires government authorization or a security accreditation. You are solely responsible for keeping such information out of the Service.

9. Privacy and usage data

Our Privacy Policy explains how we collect and use personal information. We may collect data about how the Service is used and use it in aggregated or de-identified form, which does not identify you or your organization, to operate, secure and improve the Service. We keep a log of account activity for security and support.

10. Our ownership and feedback

The Service, its software, design, data compilations, methods and outputs (other than Your Content), and the GovernmentQB name and logo, belong to GovernmentQB and its licensors. These Terms grant no rights except the license in Section 5. If you send suggestions or feedback, we may use them without restriction or payment.

11. Third-party services

The Service relies on third-party providers for payments, email, sign-in, hosting and AI processing, and may link to third-party websites. We are not responsible for third-party websites or services that you choose to use, and your use of them may be governed by their own terms.

12. Suspension and termination

We may suspend or end your access immediately if you materially breach these Terms (including Sections 3 and 5), fail to pay, or create a security or legal risk. In other cases we will give reasonable notice. If we end your paid subscription without cause, we will refund prepaid fees for the unused period. When your account ends, your license ends. You may request an export of Your Content within 30 days. Sections 5 through 18 survive termination, apart from the license grant in Section 5.

13. Disclaimers

THE SERVICE, ITS DATA AND ALL AI OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT ALLOWED BY LAW, GOVERNMENTQB DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT ANY DATA IS COMPLETE OR CURRENT.

14. Limitation of liability

TO THE FULLEST EXTENT ALLOWED BY LAW: (A) GOVERNMENTQB WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, CONTRACT AWARDS, BUSINESS OPPORTUNITIES OR DATA, EVEN IF ADVISED OF THEIR POSSIBILITY; AND (B) GOVERNMENTQB'S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF THE FEES YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR US $100.

15. Indemnity

You will defend and indemnify GovernmentQB and its owners, employees and contractors against third-party claims, and the resulting losses and reasonable legal fees, arising from Your Content, your misuse of the Service, or your breach of these Terms or of law.

16. Governing law and disputes

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-laws rules. The state courts in Fairfax County, Virginia and the United States District Court for the Eastern District of Virginia have exclusive jurisdiction, and you and we consent to them. Either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

17. Government users

If you are a U.S. federal government user, the Service is "commercial computer software" and related documentation provided under the terms of these Terms, as described in FAR 12.212 and DFARS 227.7202. Any provision of these Terms that is unenforceable against a federal government entity under federal law, such as indemnification by the government, payment of the other party's legal fees, automatic renewal without an available appropriation, or a choice of state law or forum, does not apply to that entity to the extent prohibited, and federal law governs instead.

18. General